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Published by Zemeghub | September 2025
🔍 Overview: A New Wave of Accusations Hits a Major Exchange
Crypto.com, one of the world’s largest cryptocurrency platforms, is once again under scrutiny following renewed claims of a data breach that allegedly occurred in 2023. A hacker group has surfaced online, asserting that they successfully executed a phishing attack that compromised user data — including email addresses, transaction records, and partial identity information.
has firmly denied the allegations, calling them “misinformation from uninformed sources.” The company insists that any breach was minor, contained, and did not result in significant data exposure or financial loss.
🧾 The Allegations: What the Hacker Group Claims
According to statements circulating on underground forums, the alleged breach involved:
Phishing emails targeting users in mid-2023
Harvesting of login credentials through fake landing pages
Access to internal dashboards used by customer support teams
Extraction of partial user data, including account activity and KYC metadata
The group claims to have obtained information on over 100,000 accounts, though no verifiable dataset has been released publicly.
🏢 Crypto.com’s Response: Denial and Containment
has responded swiftly and decisively:
Denial of any large-scale breach affecting user funds or personal data
Confirmation of isolated phishing attempts, which were blocked and mitigated
Reinforcement of security protocols, including multi-factor authentication and device whitelisting
Public statement from the CEO, dismissing the claims as “unsubstantiated and misleading”
The company emphasizes that its infrastructure remains secure and that no unauthorized withdrawals or systemic failures were detected.
🔐 Security Measures in Place
has long promoted its security-first approach, including:
ISO/IEC 27001 certification for information security management
SOC 2 compliance for data handling and operational integrity
Real-time risk monitoring and anomaly detection
Cold wallet storage for the majority of user assets
These measures are designed to protect users from both external threats and internal vulnerabilities.
📉 Market Reaction and User Sentiment
Despite the company’s reassurances, the controversy has sparked concern among some users and investors. Key reactions include:
Increased withdrawal activity from cautious users
Social media debates over transparency and breach disclosure
Renewed interest in decentralized alternatives with self-custody features
However, no major price impact has been observed on Crypto.com’s native token (CRO), suggesting that institutional confidence remains stable for now.
⚖️ Legal and Regulatory Implications
If the allegations are proven true, could face:
Regulatory inquiries from data protection authorities
Class-action lawsuits from affected users
Reputational damage in competitive markets
Stricter compliance audits across jurisdictions
At present, no formal investigation has been announced, and the burden of proof remains on the accusers.
Transparency vs. Speculation
The breach controversy highlights the delicate balance between transparency and security in the crypto industry. While phishing attacks are a known threat, the scale and impact of this alleged incident remain unclear.
For users, the best defense is vigilance:
Always verify email sources
Use hardware wallets or trusted custodians
Enable multi-factor authentication
Monitor account activity regularly
Zemeghub will continue to follow this story and provide updates as new facts emerge.